Shopping Guide

How to Shop

Add items to cart

Add items to your cart by clicking on the "Add to Cart" button for each item you want to buy.

Confirm cart contents

Once you've added everything you want to your cart, click the View Cart button.
On this page, confirm the contents of your cart, and then click "Check Out".

Check out

You will be prompted to log in or create an account, or check out as a guest.
Choose the option you desire and follow the steps that appear.

Confirm order details

You will receive an order confirmation email after completing the checkout process.
Please ensure all details are correct, and contact us if there are any problems or questions.

Receive items

The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time.
Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!

Shipping Methods and Costs

● Shipping & Handling Fees

For Canadian & U.S. Customers
- FREE on orders of $85 CAD or more (before tax)
- $10 CAD on orders under $85 CAD (before tax)

For International Customers
Please contact us for a shipping quote tailored to your destination.


● Shipping Methods

We partner with a variety of trusted carriers, including Intelcom, Ecom, UniUni, Canada Post, FedEx, UPS, USPS, and US Economy.
The carrier for each order is selected based on the destination and package size to ensure the fastest and most secure delivery.
All shipments include tracking and insurance.
A signature confirmation option is available upon request for an additional $5 CAD.


● Estimated Delivery Times

- Ontario: 2–3 business days
- Other Canadian Provinces: 3–5 business days
- United States: 5–10 business days

Please note: These are estimated delivery times and are not guaranteed. We are not responsible for delays caused by carriers or customs. For U.S. shipments, packages may be held for inspection by U.S. Customs.

Tax

Item prices do not include tax. Taxes will be added on checkout.

Tax rates by country are listed below.
Country/State,Province Tax
Canada/Alberta GST: 5%
Canada/British Columbia GST: 5%
Canada/Manitoba GST: 5%
Canada/New Brunswick HST: 15%
Canada/Newfoundland and Labrador HST: 15%
Canada/Northwest Territories GST: 5%
Canada/Nova Scotia HST: 15%
Canada/Nunavut GST: 5%
Canada/Ontario HST: 13%
Canada/Prince Edward Island HST: 15%
Canada/Quebec GST: 5%
Canada/Saskatchewan GST: 5%
Canada/Yukon GST: 5%
TAXES FOR CANADIAN CUSTOMERS:

Customers in provinces that participate in HST will be charged their respective rates:(Ontario - 13%, New Brunswick - 15%, Nova Scotia - 15%, Newfoundland & Labrador - 15%, Prince Edward Island - 15%)

Customers in provinces that do not participate in HST will only be charged 5% GST.

DUTIES AND TAXES FOR INTERNATIONAL CUSTOMERS:

Please note that we are not responsible for any duties, taxes, import fees, or other related charges incurred upon delivery. It is the customer's responsibility to be aware of their country’s import regulations.

Payment

Credit Card and PayPal Payments

Credit card payments (Visa, MasterCard, and American Express) are processed securely through the PayPal system.
You do not need to create a PayPal account to pay with a credit card.
If you already have a PayPal account, you may also choose to pay directly from your account.

E-transfer

Please e-transfer your payment to info@chons.com.

Once your payment is cleared, it will be scheduled for processing and shipped in 5 business days.

Personal Cheque

Please send your payment to:

Chons Inc.
95 Mural Street, Suite 600, Richmond Hill Ontario L4B 3G2 CANADA

Once your payment has been confirmed, your order will be scheduled for processing and shipped within 5 business days.

Purchase Point

Earn Points on Every Purchase!

We appreciate your loyalty and want to thank you with our rewards program.


How It Works:

▼All registered customers earn points with every purchase.

▼Registration is completely free with no annual fees.

▼Earn 1 point for every $1 spent.

▼Redeem 100 points for a $1 discount on your next purchase.


Start earning points today and enjoy great savings!

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